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Job Opportunities
The quality and integrity of our staff is something about which Page & Moy is very proud and it is thanks to our staff that our business has been such a success for over 45 years.
We are always looking for dynamic and enthusiastic people to join our team, and it is due to the efforts, ambitions and achievements of our staff that the success of Page & Moy can continue through great customer service and delivery.
Current Opportunities
Tour Manager Recruitment
For further information regarding the role of an international tour manager and training opportunities within the UK please visit PALS Training at www.palstraining.eu
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Temporary & Permanent Contact Centre Opportunities
Full Time, Part Time, Weekends, Evenings
Service Advisers
We need enthusiastic, team spirited and committed people to provide a good quality and efficient service to our customers over the telephone, ensuring an accurate and friendly service at all times. You will enjoy using your initiative to solve queries and take enormous satisfaction from providing good accurate information.
Sales Advisers
As part of our friendly telephone sales team you’ll be helping new and existing customers find the holidays to meet their needs. With an unlimited bonus available if you exceed your personal targets, we’ll make sure you’re motivated to help our Customers book their dream holiday.
For the above positions, if you’ve already got customer service, telesales or sales experience that’s great. What we’re really interested in is your personality, your confidence and your energy. Always ready to take the next call, you’re someone who has the natural ability to hit targets and close deals.
Our next comprehensive induction course starts in August 2008. In return we will offer you a thorough training programme, good remuneration package, plus unlimited bonus potential, flexible working time and a friendly working environment. Our Call Centre is open every day, Monday to Friday from 9am – 8pm, Saturday from 9am – 4pm and Sunday from 10am – 3pm.
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HR Trainee
HR department
We have an exciting opportunity for someone looking for their first career move into Human Resources.
This busy full time HR position will provide you with a wide variety of tasks and experiences. In addition to supporting the team with the day to day administrative functions, such as issuing contracts of employment, obtaining and processing new employee paperwork and setting them up on our HR database, you will also play a supporting role in recruitment and training, assist with the monthly payroll, monitor and maintain absence records, and update our polices and procedures ensuring they are posted onto the intranet.
This generalist HR role calls for someone with bags of energy and enthusiasm, is highly organised, has well developed interpersonal skills and ideally has proven work experience which can demonstrate attention to detail and dealing with confidential information.
In return, we will train and develop you in all areas of HR and support you through your HR studies.
The closing date is 6th October 2008. Current staff should contact their manager before applying.
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Weekend Duty Officer
Duty Office
We’re looking for a highly organised person, with excellent customer service skills to join our busy duty office to provide essential support to customers, suppliers and colleagues out of normal office hours.
Working one day out of every weekend, typically 10 to 12 hours per shift, you’ll handle any emergency calls that come in dealing with queries promptly and professionally. Occasional overtime during the weekends, Bank Holidays and evenings during the week may be necessary.
If you’ve got the ability to problem-solve and have a genuine passion for customer service, we’d love to hear from you.
The closing date for all applications is Monday 20th October 2008. Current staff should contact their manager before applying.
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Chief Operating Officer
Reporting to the Group Chief Executive this is a Board level position that will assist in the delivery of the operational strategy of the group and make a significant contribution to the future success.
Main responsibilities will include:
- Delivering the Group’s strategy across the Call Centre, Customer Services, UK and Overseas product delivery and Human Resources.
- Optimising telephone sales of holidays, insurance and additional extras as well as overseas excursions through our Tour Managers.
- Driving improvements in customer service delivery across the business and driving efficiency where appropriate.
- Working closely with other members of the senior team to improve overall performance.
The successful applicant will have a background in Operational Management preferably gained in a similar role within the travel industry. You will have a strong commercial awareness of the travel market generally.
You will need to demonstrate a proven track record of delivering results and must have an aptitude for data insight. Candidates must have a creative and influential approach to bringing in new ideas and the ability to implement change. Excellent leadership qualities and people management capabilities are essential.
The closing date for applications is Monday 20th October 2008. Please apply to Julie Morrison, Head of HR, jmorrison@travelsphere.co.uk with a full CV and covering letter.
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How to apply
Please send your CV and covering letter with current salary details indicating which position you are applying for to:
The Human Resources Dept.,
Page & Moy Ltd,
Compass House,
Rockingham Road,
Market Harborough,
Leicestershire LE16 7QD
or email personnel@pageandmoy.com